Shipping Details and Policy
We ship anywhere within Australia via Australia Post
ORDER CUT-OFF TIME: All confirmed orders placed on or before 10:00 pm (Melbourne time) will be shipped out on next business day. Orders placed on Thursdays 10:00pm, will be shipped out on Fridays. All weekend orders including Fridays, Saturdays, and Sundays will be shipped out on next business day, which is Monday as Australia Post is closed on weekends.
Domestic Shipping Rates and Timeframes
** Please note: Your orders will be processed and will arrive according to the postal service timeframes provided by Australia Post. However, Tita Guapa's House of Beauty Products will not be responsible for any potential delays due to postal service problems that are outside of our control.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. Should you opt for s
All orders are shipped via Australia Post via shipping satchels. Please refer to the table below for shipping rates and estimated timeframes.
|
Shipping option |
Estimated delivery time |
Price |
|
Express Shipping |
2-4 business days *During peak or busy season, it may take longer, for up to 8 business days . *Delivery to some Rural and regional areas may take longer than usual |
*$ 13.00 *(FREE FOR ORDERS $120 & UP) *$3.00 additional for orders $75 and up. |
|
Standard Shipping |
4-8 business days *During peak or busy season, it may take longer, for up to 8 business days . *Delivery to some Rural and regional areas may take longer than usual |
$ 10.00 *(FREE FOR ORDERS $75 & UP) |
|
|
How do I check the status of my order?
When your order has shipped, you will receive an email notification. We recommend that you provide your email address to receive auto-email which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within the Australia Post timeframe, please contact us at titaguapainfo@gmail.com with your name and order number, and we will look into it for you. Please note although we are not responsible for shipping delays, damage or lost parcel by courier, we are happy to follow them up for you.
Shipping to P.O. boxes
Please note that P.O. boxes is not preferred for shipping address. We require full address.